Privacy Policy
Your trust is the foundation of MuseFo. We're committed to transparent data practices that protect your privacy while delivering a premium experience.
Last Updated
January 15, 2025
MuseFo ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, commission artwork, or engage with our services. Please read this policy carefully. By using MuseFo, you consent to the practices described herein.
Our Commitment
We never sell your data. Our business is built on commission revenue, not data monetization. Every decision we make regarding your information prioritizes your trust.
International Standards
MuseFo complies with GDPR (EU), CCPA (California), and other international privacy regulations. Our practices exceed minimum legal requirements.
At MuseFo, we collect information to provide you with an exceptional art acquisition experience. This includes:
Personal Information: When you create an account or place an order, we collect your name, email address, phone number, shipping address, billing address, and payment information. For custom commissions, we may collect design preferences, event details, and gifting information.
Artistic Preferences: To curate personalized recommendations, we may collect information about your art interests, collection history, preferred materials, styles, and price ranges. This helps our AI design system generate concepts aligned with your aesthetic.
Communication Data: When you contact our concierge team, participate in surveys, or engage with our digital content, we collect the content of communications and any preferences you express.
Technical Data: We automatically collect device information, IP addresses, browser type, browsing behavior, and interaction patterns with our platform. This helps us optimize your experience and ensure platform security.
Artwork Imagery: With your explicit consent, we may photograph or video your displayed MuseFo pieces for our portfolio or testimonials. You maintain full control over this and can withdraw consent anytime.
Children's Privacy
MuseFo does not knowingly collect personal information from individuals under 18 years of age. Our platform and services are designed for adult collectors. If we become aware that we have collected data from a minor without parental consent, we will delete that information promptly. If you believe a minor has provided us with personal data, contact us immediately at privacy@musefo.com.
International Data Transfers
MuseFo operates globally, and your information may be transferred to and processed in countries outside your own. When we transfer data internationally, we ensure adequate protection through Standard Contractual Clauses (SCCs) approved by the European Commission, adequacy decisions, or other mechanisms recognized under applicable data protection laws.
Data Residency
Your data is primarily stored in secure data centers located in the United States and European Union.
- US East: Primary production data
- EU West: GDPR-compliant EU data
- APAC: Regional support data
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Post a prominent notice on our website and/or via email
- Update the "Last Updated" date at the top of this policy
- For significant changes, obtain fresh consent where required
We encourage you to review this policy periodically. Your continued use of MuseFo after any changes indicates your acceptance of the updated policy.
Questions About Your Privacy?
Our Data Protection Officer is available to address any concerns about how we handle your personal information.
MuseFo Inc. — Attn: Data Protection Officer
123 Art District, New York, NY 10001
Response time: Within 72 hours