Shipping & Delivery
From our atelier to your collection—safely, securely, and with the utmost care. Every piece is handled as the irreplaceable work of art it is.
Choose Your Delivery Experience
Every MuseFo piece deserves a delivery worthy of its artistry. Select the level of service that matches your expectations.
Standard Delivery
From $49
For smaller art pieces and accessories
- Fully insured transit
- Online tracking
- Signature required
- Carbon-neutral option
White-Glove Delivery
Complimentary
For all orders over $500
- Professional art handlers
- In-home positioning
- Unpacking & debris removal
- Installation consultation
- Full insurance coverage
Express Commission
From $299
Rush production & delivery
- Priority artisan queue
- Dedicated courier
- Real-time GPS tracking
- Temperature-controlled transport
- Same-day dispatch option
The Journey of Your Masterpiece
Follow the five-stage journey your piece takes from our artisan's hands to your home.
Commission Created
Once your order is confirmed, our AI design system immediately generates specifications, which our master artisans begin reviewing and preparing for production.
Artisan Crafting
Your piece is meticulously handcrafted by skilled artisans in our atelier. Each stage—from material selection to final polish—is photographed and shared with you.
Quality Assurance
Every piece undergoes rigorous quality inspection. Our curators verify craftsmanship, structural integrity, and visual perfection before packaging.
Secured Packaging
Custom crating with museum-grade materials ensures your artwork is protected against impacts, humidity, and temperature variations during transit.
White-Glove Delivery
Our trained art handlers deliver directly to your specified location, unpack the piece, and position it according to your preferences.
Delivering Art Across the Globe
MuseFo serves collectors in over 100 countries. Our global logistics network ensures your piece arrives safely, regardless of destination. We handle customs clearance, import documentation, and coordinate with local art handling specialists to guarantee a seamless experience.
All international shipments are fully insured up to the full declared value of the artwork. In the rare event of customs delays, our dedicated team monitors each shipment and communicates proactively with you.
Estimated Delivery by Region
No additional duties for US & Canada
Import VAT calculated at checkout
Brexit-related fees may apply
Import duties vary by country
Import permits may be required
Contact us for specific information
* Delivery times are estimates from shipment date. Commission pieces may take longer due to production time. Contact us for specific lead times.
Real-Time Tracking
Every MuseFo shipment includes GPS tracking with photo documentation at key checkpoints. You'll receive SMS and email updates from the moment your piece departs our atelier until it's safely placed in your space.
- Instant shipping notifications
- Photo confirmation at checkpoints
- Delivery window predictions
Comprehensive Insurance
All MuseFo pieces are insured up to their full declared value throughout the entire shipping journey—from our atelier to your doorstep. Our insurance covers damage, loss, and theft during transit.
- Full declared value coverage
- Transit damage protection
- Zero deductible for all claims
Have questions about a specific shipment? Visit our FAQ page or contact our logistics team directly.